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/// Home / Security & HIPAA

The boring parts, done right.

Suno is built from the ground up for HIPAA-protected data, with the kind of defense-in-depth security posture your IT team will check off without questions. Below: how it works, what we audit, and where to find the documentation.

/// 01
Certifications

Audited, attested, and accountable.

H

HIPAA Compliant

Full HIPAA / HITECH compliance. BAA executed at signing.

S

SOC 2 Type II AUDIT IN PROGRESS

Independent audit currently underway. Report available under NDA upon completion.

G

GDPR

Data Processing Agreement available for EU customers and partners.

P

PCI DSS

SAQ-A compliant via Stripe-tokenized payment handling.

/// 02
Security pillars

Five things we won't cut corners on.

/// 01 — Data protection

Encrypted end-to-end.

All PHI is encrypted at rest with AES-256 and in transit with TLS 1.3. Database-level field encryption for the most sensitive data. Key rotation managed by AWS KMS. Backups encrypted independently.

  • AES-256 encryption at rest
  • TLS 1.3 in transit, HSTS enforced
  • Field-level encryption for SSN, payment data
  • AWS KMS with annual key rotation
  • Encrypted backups, geo-redundant
/// 02 — Access control

Least privilege, by default.

Role-based access controls, granular permissions, and configurable session policies. SAML SSO and 2FA for all admin accounts. Every action that touches PHI is logged.

  • Role-based access controls (RBAC)
  • SAML SSO via Okta, Azure AD, Google Workspace
  • 2FA enforced for admin roles
  • Configurable session timeouts
  • Per-record audit log, retained indefinitely
/// 03 — Infrastructure

Multi-region, auto-failover.

Suno runs on AWS infrastructure in multiple US regions with automatic failover. 99.99% uptime SLA on Enterprise tier. Public status page with incident history. No single point of failure.

  • Multi-region AWS deployment
  • Automatic failover, RTO under 15 minutes
  • 99.99% uptime SLA on Enterprise
  • Public status page
  • Quarterly DR drills
/// 04 — Application security

Secure by construction.

Every code change reviewed by a second engineer. Dependency scanning in CI. Annual third-party penetration tests. Bug bounty program for responsible disclosure.

  • Two-engineer code review on every merge
  • Automated dependency scanning
  • Annual third-party pentest
  • Bug bounty program
  • OWASP Top 10 mitigations baked in
/// 05 — AI & data residency

Your data isn't training data.

PHI is never used to train models — ours or our vendors'. Inference happens via BAA-covered model providers (Anthropic, OpenAI, Deepgram) with zero-retention agreements. US-based infrastructure only.

  • BAA with Anthropic, OpenAI, and Deepgram
  • Zero-retention API contracts
  • No PHI in model training
  • US-only data residency
  • Per-tenant data isolation
/// 06 — People & process

Background checks. Mandatory training.

Every Suno employee passes a background check at hire and signs the HIPAA workforce agreement. Annual security training. Role-scoped production access reviewed quarterly.

  • Background checks at hire
  • Annual HIPAA & security training
  • Quarterly access reviews
  • Workforce confidentiality agreements
  • Vendor risk reviews on every new third party
/// 03
Infrastructure

The stack at a glance.

/// Hosting

AWS · us-east-1, us-west-2

Active-active across two US regions. RDS multi-AZ Postgres for OLTP, S3 with object lock for documents, Aurora replicas for analytics.

Uptime YTD99.997%
/// Monitoring

24/7 · real humans

Datadog for metrics and traces. PagerDuty for alerting. On-call engineer always within 15 minutes of acknowledgment.

Avg incident response4 minutes
/// Backups

Point-in-time · 35 days

Continuous WAL archiving with point-in-time recovery up to 35 days. Daily encrypted snapshots retained for 1 year. Cross-region replication.

RPO< 5 minutes
Responsible disclosure

Found something? Tell us.

If you've discovered a vulnerability, we want to hear about it. We run a private bug bounty program with cash rewards for valid reports. Email support@suno.tech with details. We acknowledge reports within 24 hours and triage within 72.

Please don't test against production tenants — we'll provide a sandbox if you want to validate something deeper.